Thursday, November 30, 2006

 

Can't Talk To A Human?

This is the second time I have discussed this topic, that being
the lack of human contact on a "computerized" answered
telephone call.......The reason I am bringing it up again is the
fact that the following procedure works.....You can reach a
human if you know the "secret"......

In today's world you can place a call to a corporation and
have all transactions handled by a "computer voice"......Their
"menu" never has "press #--" to talk to a customer service
representative.......

If you ever find yourself "locked" in this situation, during the
telephone call", start pressing the "Operator", "Zero", "O",
button on your telephone......Press it anywhere from 3 to 5
times, in quick succession......

This little trick "upsets" the computer and the next thing you
will hear is, "Please hold you are being transferred to a customer
service representative and this call may be monitored for
quality assurance".....I have had to use this little "trick" many
a time and it has never failed......Pumps
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