Friday, June 16, 2006

 

Another Breed of Dinosaur #2

A few days back I expounded on the automobile repair
business and their use of 'computer software'.......Here is
the proven result of my point.....

The computer generated auto repair bill, from a few days
back, noted the purchase of two tires.....It also noted the
charges for the disposal of two 'olde' tires.....Funny thing is
I wanted one 'better' tire to hold on to.....And just disposed
of the one with the large nail in its sidewall.....

The computer automatically noted the purchase of two tires
and automatically noted the disposal of two.....

When confronted with the error the personnel at the repair
garage had to enter the computer system in order to see
if the 'automatic' could be overridden and changed......

When you take the 'decision' out of the person, then you have
to check the 'decision' of the computer's software programmer.....
This same problem exists in 'medical billing', but that is
another whole 'can or worms'......Things are just not simple
anymore.......Pumps
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