Tuesday, January 10, 2006

 

"It Works"

About a month a go I read a newspaper article regarding how
to bypass the an "automated telephone answering system"
and talk to a human, if the "menu" does not have one......

So a call is made to a prominent credit card company in order
to obtain a "simple" piece of information which requires
a personal answer......Well you dial the eleven digit 800 number,
then enter your 16 digit card number that go through press
one, two, three, four or five.....To repeat press "star"....If you
press one through five you reach another "menu".....At no time
do you hear. "To talk to a service representative - press six"....

Then the "penny drops" and I remember the secret "hint".....
Press zero, three times in a row, and guess what.....A human
voice says, "May I help you?"......Just zero three times to end
the frustration.......Who knew......Pumps
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