Tuesday, October 04, 2005

 

Repairman At Home Or Away

Anytime you request a repairman at your home or step
into his/her shop you are vulnerable if you have self-
diagnosed the problem and make your diagnosis known....
The only exception is for routine or preventative
maintenance....Once you say the "widget is stuck", you
may pay to unstick it even if it is not stuck....

You are better off saying that you just want a routine
"overall" check of equipment since you have forgotten
as to when it was last done.....Now the repairman has to
confirm your diagnosis....If anything the "playing field is
now level".....

Remember a repairman is also a salesman especially if
there is money it for him/her....No matter if it is a small
repair company or a large auto dealer, they both have
bills to pay....Service profit is key.....Pumps
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