Wednesday, June 01, 2005
Telemarketing In India
It is common knowledge that companies are "out-sourcing"
telemarketing and computer support jobs to India...And
due to ethnic accents the caller is immediately identifiable
However have you considered the time difference between
India and America....It is plus 10 hours.....That means that
the person calling you at 6PM, dinner time EDT, is
making the call at 4AM, their time.....
I suspect that we are creating some kind of weird nocturnal
society....When these people get off of work, do they go
to dinner and a "Bollywood" movie at 8AM in the morning?...
Next time you get a call from Calcutta or Bombay ask them
if there is a full moon...Maybe their cubicle is near a window...
Pumps....
telemarketing and computer support jobs to India...And
due to ethnic accents the caller is immediately identifiable
However have you considered the time difference between
India and America....It is plus 10 hours.....That means that
the person calling you at 6PM, dinner time EDT, is
making the call at 4AM, their time.....
I suspect that we are creating some kind of weird nocturnal
society....When these people get off of work, do they go
to dinner and a "Bollywood" movie at 8AM in the morning?...
Next time you get a call from Calcutta or Bombay ask them
if there is a full moon...Maybe their cubicle is near a window...
Pumps....